It’s always helpful to include as much detail on your shipping label as possible. Addressee, suite number, mail stop, floor number and even a telephone number if one is available. many buildings now have very strict security procedures in place and the only way to successfully make a delivery to these buildings is to make contact with the recipient. Also, when the weather is bad, rain or snow, it’s always good to enclose your package in some form of protective material.

When placing an order for an outgoing delivery, if the item is large, awkward or fragile, please let us know when placing the order. When requesting a pick up at an outside location, we will need additional information. Providing a company name, contact name and suite number will ensure a timely pick up of your material. When requesting a round trip, please let us know if there are any special instructions such as seeing a specific individual or if there are multiple steps involved in the round trip process.

Inclement weather definitely has an adverse effect on our ability to move quickly though the city and on the highways. As we all know, a little bit of rain usually turns normal traffic patterns to parking lots across the state. When we are faced with rain or snow, it’s advisable to allow some extra time for delivery. We always bring in additional personnel for these situations but additional time is usually helpful.

Although Boston and Massachusetts benefited greatly from the multi-billion dollar highway project, it didn’t seem to help too much with the traffic did it? We’re all painfully aware, coming in to the city in the morning and leaving at the end of the day takes a while. When trying to meet deadlines, please allow as much extra time as possible for us to get your material to its destination on time.